Privacy Policy | Freedom Residential Lending

1. Information We Collect

This Privacy Policy describes how Freedom Residential Lending LLC ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at https://freedomresidentiallending.com.

We collect personal information that you voluntarily provide to us when using our pre-qualification wizard or contact forms, which may include:

First and last name
Email address
Mobile telephone number
Message notes or scenario specifications
Loan details (financing goal, loan preferences, self-reported credit score)

We do not collect highly sensitive credit credentials, dates of birth, or Social Security Numbers on this website.

2. SMS & Mobile Information Privacy (10DLC Compliant)

We prioritize the privacy of your mobile data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-in consent for text message communications is captured only when you check the optional consent checkbox. If you choose to opt-in, we will send you informational updates, reminders, and customer-support text messages relating to your inquiry. You can opt out at any time by replying STOP to any message we send. Message and data rates may apply.

3. How We Use Your Information

We utilize the data collected from our inquiry forms to:

Establish contact and match you with licensed residential mortgage programs
Respond to your requests, support messages, or options queries
Transmit informational customer-care text notifications (subject to separate opt-in consent)
Verify form submissions and secure our servers from span and rate abuse

4. Data Sharing & Third-Party Service Providers

Except as stated in Section 2 regarding mobile carrier consent data, we may share basic contact details with trusted third-party partners who perform operations on our behalf (such as SMTP hosting services, mail utilities, or databases). These service providers are legally bound to protect your data and are not allowed to use your data for their own marketing purposes.

We will disclose personal information if required by law, legal process, or search warrants, or when necessary to protect safety and prevent fraud.

5. Data Security

We implement standard Secure Sockets Layer (SSL/TLS) encryption to protect your data during transit. Form submissions are processed using restricted servers to prevent unauthorized database access.

6. User Choices and Opt-Outs

You can request to view, correct, or delete any records of your personal details, or manage your communication preferences (including email or SMS opt-outs) by contacting us at support@freedomresidentiallending.com.